HabitCrew Support

Need help? We're here for you.

Email us anytime at [email protected] and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I cancel my subscription?

You can manage or cancel your HabitCrew subscription anytime through your device's subscription settings (App Store → your profile → Subscriptions on iOS). Cancelling stops future billing; you'll keep access until the end of your current billing period.

How do streaks and timezones work?

Your habit streaks are calculated based on your device's local date, so completing a habit "today" always lines up with your own day, even if you travel or your timezone changes.

How do I delete my account and data?

You can delete your account directly in the app: go to Settings and tap the red "Delete Account" button. This permanently removes your account and associated data. If you're unable to access this option, email us at [email protected] with your account's email address and we'll process the deletion for you.

How do group habits work?

Group habits let you and your crew track a shared habit together, with each member keeping their own individual streak visible to the group. It's built to keep everyone accountable without anyone's individual progress affecting the others'.

I found a bug or have a feature request — how do I tell you?

The fastest way is in the app: go to the Profile tab and tap "Feedback and Suggestions." You can also email us at [email protected] with details (screenshots are always welcome) and we'll take a look.